shipping policy


Shipping Policy

Last updated: [October 19, 2025]

Order Processing

Your order is processed and dispatched from our warehouse within 1-2 business days, excluding weekends and public holidays. You’ll receive a confirmation email once your order is placed, and another one when it ships with tracking details.
During peak periods (e.g., holidays, product launches) processing may take a little longer; we’ll let you know if there’s any delay.

Shipping Rates & Delivery Options

At checkout, you’ll see the available shipping methods and corresponding costs. We offer:

  • Standard Shipping: Delivered in 3-5 business days.

  • Expedited Shipping: Delivered in 1-3 business days.

  • Express / Overnight Shipping: For orders placed by [cut-off time] for fastest delivery.

Shipping cost is based on your order size, destination, and selected method. We may offer free shipping for orders over [Insert amount] or during promotional periods.

Free Shipping & Minimum Order Thresholds

We’re pleased to offer free standard shipping on all orders over [Insert amount]. Orders under that threshold will incur a shipping fee of [Insert fee].
This helps keep things cost-effective while giving you the best value.

International Shipping

We ship internationally to [List countries/regions]. International shipping costs and delivery times vary by destination and will be calculated at checkout.
Please note: you are responsible for any duties, taxes or customs charges that may apply once a package reaches your country.

Order Tracking & Updates

Once your order is shipped, you will receive an email with a tracking number. You can monitor your shipment’s progress at any time. If you don’t receive tracking information within 24 hours of dispatch, please contact us at [Support email] and we’ll help you out.

Lost, Damaged or Delayed Packages

We do our best to ensure your items arrive safely. However, once a package leaves our facility, it is in the hands of the carrier.
If your order is delayed, lost or arrives damaged:

  • Keep your order number handy.

  • Take clear photos of the packaging and/or items if damaged.

  • Contact us at [seatoda10@gmail.com] within 7 days of delivery or expected delivery so we can assist.

Shipping Address Changes

Please review your shipping address carefully at checkout. If you need to make a change after the order is placed, contact us as soon as possible. If the package has already been shipped, address changes may incur additional cost or may not be possible.

Returns & Exchanges

For full details on returns and exchanges, please refer to our Returns Policy. But in short: you may return eligible items within [30] days of delivery. If you’re returning because of an error on our part (wrong item, damaged, etc.), we’ll cover the return shipping cost. If for any other reason, you may be responsible for return shipping.

Shipping Restrictions

We are unable to ship to PO Boxes / APO addresses / certain restricted territories [adjust as needed]. Some items (heavy, oversized, hazardous) may carry additional freight charges or special shipping terms—these will be clearly displayed at checkout.

Contact Us

If you have any shipping-related questions, please reach out:
📧 Email: [seatoda10@gmail.com]
📞 Phone: [318-426-3619]
We’re here to help Monday–Friday, 9 a.m. to 5 p.m. [Eastern standard time].